Ordering from TT-Gymnastics is very easy;

• Enter the desired item and the required quantity and place it in the shopping cart.
• Log in to your account or create an account.
• Choose between shipping or pickup at our location.
• Pay easily with iDeal, PayPal, or a credit card, for example.
• After payment, you will receive an order confirmation by email.
• You will also receive the invoice (with a return form enclosed) by email.
• You will receive the track & trace code from DHL the next working day. Be sure to check your spam folder!

When you create an account, you will always have access to your order history and you can check your invoices.

1. Select ‘New customer’.
2. Fill in your details completely.
3. The email address you enter for your account will be used to send your invoice. So check it carefully to make sure you haven't made any typos.
4. Click on the ‘register’ button.
5. You will receive an email allowing you to create a password.
6. Once you have created a password, you can place orders on the website.

You can register for the item on the website so that you will receive an email as soon as it is back in stock.

On average, we expect new stock to arrive between 4 and 12 weeks.

The delivery time depends on whether all materials are in stock.
Without materials, we cannot make leotards, of course.
We receive new stock at the end of every (!) month. If the item is not available this month, we hope it will be available next month.

If you enter your email address on the website, you will automatically receive a message when it is back in stock! Thank you in advance for your patience in waiting for that message.

Yes, you can!

On the website, you can enter your email address next to the item that is sold out. As soon as the item is back in stock, you will automatically receive an email.
You can send an email to info@tt-gymnastics.nl
Please include the following in your email:

• the item number you would like to receive.
• the size(s) you would like to receive.

We will respond to your email as soon as possible.

Yes, this is certainly possible!
If you select ‘pick up in Utrecht’ in the shopping cart, no shipping costs will be charged.

You can pick up your order from Monday to Thursday between 12:00 p.m. and 4:00 p.m. (except on public holidays and during vacations). You do not need to make an appointment to pick up your order.
If the order is not picked up within 4 weeks, we will return the items to stock. As soon as we have received your IBAN number, we can refund the purchase amount.

The collection address is clearly stated under the ‘collection’ option. If ‘collection’ is selected (accidentally) and we subsequently have to add shipping costs, we will charge €6 in administration/postage costs.

Translated with DeepL.com (free version)

Jazeker. Uiteraard kunt iets kopen in onze showroom.

Wij zijn een webshop. Dat houdt in, dat wij voornamelijk via de website verkopen. We bieden in de showroom de mogelijkheid om bijvoorbeeld een turnpakje te komen passen of om te ruilen. Bekijk dus gerust de collectie alvast online.

Als u in onze showroom iets wil kopen, dan kunt u via de website de artikelen bestellen en betalen. Vervolgens kiest u in het afrekenproces voor 'Afhalen op locatie'.
Wij zien dan direct of de betaling gelukt is zodat u de artikelen daarna kunt meenemen. Een contante betaling mag ook.

Wil je een verenigingspakje passen? Noteer dan vooraf het artikelnummer van het turnpakje dat je zoekt. Zo weten wij meteen om welk model het gaat en kunnen we je sneller helpen. We leveren turnkleding aan verenigingen en particulieren in heel Europa. Omdat dat er inmiddels zó veel zijn, kunnen we niet meer elk verenigingspakje herkennen als jij alleen een omschrijving geeft. Maar met het artikelnummer erbij vinden we het natuurlijk direct voor je terug.

We sell the following sizes;

Children's sizes: 128, 140, 152, and 164
Adult sizes: S, M, and L

The sizes available are shown on the website next to the item.

Very occasionally, size 116, XL, or XXL are available. However, these are not sizes that we stock as standard, as they are rarely sold. Not every design is suitable for these sizes.

See also our size chart here.

It is difficult for us to give advice online about the right size. After all, we cannot see the person.
Every body type is different; long torso, short torso, round belly, flat belly, muscular or not. All of these factors influence whether gymnastics clothing fits well.

Gymnastics leotards are also made from different fabrics, each with its own stretch properties. A leotard made from wetlook fabric is less stretchy than one made from velour fabric and may therefore feel different in terms of fit.

And then we also have to take into account that one person wants their gymnastics clothing to be close-fitting, while another wants to buy gymnastics clothing that allows for growth.

If you are unsure, you can visit our showroom on Wednesdays to try them on.
Another thing you can do is:

• It may be useful to ask other parents during gymnastics class what size their child wears from TT-Gymnastics. This will help you estimate what size you need.
• Or order two sizes to compare at home. The size that does not fit can be returned. Please check “Exchanges/Returns” for the conditions.

Our size chart is a useful guideline, but every child is unique. The sizes are based on averages for many children, so the perfect size for your child may be slightly different. The chart is compiled based on many measurements taken from different individuals and therefore provides an average picture, but no rights can be derived from it.

1. Measure the circumference of the chest to obtain the first measurement (column 1).
2. Measure the distance between the hollow below the larynx and the crotch to obtain the second measurement (column 2).
3. Gymnastics clothing should fit snugly, so don't buy it to allow for growth.
   Not sure about the size?
   
   • If in doubt, it may be helpful to ask other parents during gymnastics class what size their child wears from TT-Gymnastics. Or order two sizes to compare at home. You can return the size that doesn't fit. Please see “Exchanges/Returns” for the conditions.

Before contacting us to ask where your package is, please read the information below: - You have received the track & trace information by email. Please also check your spam folder. - If you have received the invoice from TT-Gymnastics, your package has been picked up by DHL. It is therefore possible that the track & trace does not yet show that the package has been picked up. - Once your package has been picked up from us, we have no influence on DHL's processing speed. - The track & trace will become active (updated) as soon as the postman has scanned the package at the sorting center. The link may therefore become active later than you are used to! - TT-Gymnastics cannot ensure that the transport companies work faster. We also have to keep track of the track & trace. - Therefore, keep track of the track & trace daily for the current status. If you have not received your order 5 days after your package was shipped, please contact us. Please include the following in your email: - The name under which the order was placed. - Attach your order confirmation or invoice (found in your email). Without this information, we cannot initiate an investigation with DHL.

Your order will be delivered by DHL. DHL will send you an email with the Track&Trace code (check your SPAM folder too). During public holidays, vacations, and promotional periods, it may take longer for your order to be delivered due to high demand at DHL! Therefore, keep track of your order using Track&Trace.

Multiple shipments = multiple shipping costs.

You have 2 options;

Option 1. If you order something via the website, we will ship your order no later than the next working day.
If an item is sold out, you can sign up for stock notifications on the website. See also this information. As soon as the item is back in stock, you can order it via the website.

In this case, you will receive multiple shipments, and you will pay shipping costs for each shipment.

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Option 2. If you place an order with us by email, we will start production especially for you in our workshop.
We will ship your order once we have received it in its entirety. In other words, in one shipment.

In this case, you will receive one shipment, so you will only pay shipping costs once.

If you would like to receive what is currently in stock and wait for the missing items, you will receive multiple shipments. See option 1.

Once you have placed an order on our website, you will always receive an order confirmation by email. Also check your spam box!

Please check your address information carefully, we are not responsible for the information you enter. This also applies if the package is sent to the wrong address.

• If anything needs to be changed, you can log back into your account and adjust the information.
  If you are having trouble, please contact us. We would like to hear what the problem is so we can look into the system.

• If your package has already been shipped and the address is incorrect, DHL will hopefully return it to us.
  We will contact you after receiving the package.
  In this case, we will need to request a new shipping label (with a correct address) from DHL. Therefore, a €6.00 ​​postage/administration fee will be charged.
  We will cover the cost of returning the incorrect package, so we share the costs. The new package will be sent out again as soon as we have received your payment. So always check your information carefully!

• If you refuse the package, it cannot be delivered, or it is not collected from a DHL service point after 7 days, it will be returned to us.
  If you subsequently want us to cancel the order, we will credit the items minus the shipping costs.
  This is to cover the costs of the returned package.

Dhl charges for delivering your package.
Those costs have to be paid.

Many companies can offer "free shipping" by raising the selling price of the items. So you still pay shipping costs without realizing it.

We choose to keep the selling price as low as possible.
Fair enough, right?

Would you like to save on shipping costs? Order with several people of the association at once.
See also the question 'will my package be delivered at once'.

We can be reached via email; info@tt-gymnastics.nl

We are busy every day preparing all orders for shipment.
We do this mainly in the morning. It is therefore possible that we are in the warehouse in the morning and not at the computer. We will send a response during the day!

We try to answer your question within 1 working day.
If you have a specific question about a gymnastics outfit from your club or advice for a particular situation, for example, we want to take our time and get back to you later.
Either way, we always respond quickly.

If you send us an e-mail, don't forget to include additional information.
For example, an invoice number or the article number.

See also the information at our 'Frequently asked questions'.

No, you cannot stick the glitter on yourself, and we strongly advise against doing so! This could damage the fabric. Gymnastics clothing wears out through exercise and washing. It is a consumer product. As a result, stones or glitter may sometimes come off the leotard. This is considered normal wear and tear and is not covered by the warranty.

If the glitter comes off after the first time you wear it, please let us know. We will reattach the glitter for you.

Please include the name used to make the purchase in your email and attach your invoice or order confirmation.

Click here  to report loose glitter.